- Practical support
- Client centred
- CBT informed
About Hayley
Hayley Moran is a counsellor who supports people facing stress, anxiety, depression, relationship strain, parenting challenges and workplace issues. She works with adults on grief, trauma, low self‑esteem, mood disorders and life changes. Hayley uses straightforward, practical conversations to help people find clearer ways forward.
Hayley holds BACP accreditation and has six years of clinical counselling experience. Before moving into counselling roles she spent over 20 years working in higher education student support, so she is familiar with university and school environments. Her background includes work with organisations, university counselling services, school and college settings, and an NHS‑linked service providing counselling and CBT.
In sessions she focuses on helping people unravel thoughts and feelings so they can gain clarity and self‑awareness. She draws on client‑centred listening to make space for the person in front of her. Cognitive behavioural techniques are used to spot and shift unhelpful thinking patterns when needed.
Solution‑focused strategies are offered to set small, practical steps towards change. Hayley adapts her approach to the person’s needs rather than applying one fixed method. She works with issues such as attachment and blended family difficulties, caregiver stress, divorce and separation, isolation, and career transitions.
Beginning therapy can feel daunting and Hayley aims to make that first step easier. She supports people as they explore options, try different ways of coping, and find practical next steps that fit their life.
How her approaches translate to online counselling
Client‑centred therapy places the person’s experience at the heart of the work. In practice this means the counsellor listens without judgement and follows what matters most to the client, helping them feel heard and understood. This approach can help with stress, low mood and relationship concerns. Cognitive behavioural therapy, or CBT, focuses on the links between thoughts, feelings and actions. It uses simple exercises and practical strategies to identify unhelpful thinking and develop alternative ways of responding. CBT is commonly used for anxiety, depression and sleep problems. Solution‑focused work aims to identify small, achievable steps that move a person towards their goals. It concentrates on strengths and what already works, which can be useful for career decisions, coping with life changes and setting realistic next steps. Finding the right approach is part of therapy. The therapist will work collaboratively to decide which methods suit a person’s needs, goals and preferences, and may combine elements of different approaches in sessions. For practical information about online options, check the session formats before booking so you know what is offered. Online therapy can make it easier to fit sessions into a working day, reduce travel time and allow shorter check‑ins when that helps. Confirm available session types and scheduling during the sign‑up process.Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Credentials
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
Hayley supports people with stress, anxiety, depression, relationship and parenting concerns, grief, trauma, sleep problems, anger, low self‑esteem and workplace issues.
How would she describe her style in sessions?
Her style is straightforward and person centred, with listening followed by practical suggestions. She aims to help people untangle thoughts and find a clear way forward.
What experience does she bring?
She has six years of clinical counselling experience and over 20 years working in higher education student support across university and school settings.
What professional credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How are sessions charged and what is the payment model?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I start therapy with her?
Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.